I teach workshops on user research techniques at all levels. Whether you need 90 minutes on basic usability interviewing (I’ve got a great one with origami for all the examples), a full day on guerrilla research (all the exercises are based on vintage board games – I like to have fun), or a half day on an advanced topic like remote research, mobile phone research techniques, or research communication, I’ll send your attendees home with new skills and new confidence. My approach is empathetic and low stress – anyone can learn these skills, and why not enjoy ourselves?